Shipping Policy
Last Updated: October 31, 2024
Although quite rare, international shipping may be subject to import taxes, customs duties, and fees levied by the destination country. YOU WILL BE RESPONSIBLE for those charges.
It is your responsibility to clear customs for the shipped item. When customs clearance procedures are required, it is your full responsibility to complete them by working with the shipping company or customs directly.
⚠️ Important Address Information
It is also the recipient's responsibility for charges such as change of address, parcel holding, and return fees caused by the recipient. Please make sure you have the correct address information including a phone number on file.
1) To which countries do you ship?
We ship globally excluding the following which has been flagged by courier services as restricted or high risk: Belarus, Côte d'Ivoire, Cuba, the Democratic Republic of the Congo, Iran, Iraq, Lebanon, Liberia, North Korea, Sierra Leone, Sudan, Syria & Zimbabwe.
If you would like a shipment to any of these countries, we will make alternative arrangements that may cost more. However, we cannot guarantee the shipment's arrival.
2) When will my order be shipped?
United States: Ships from US warehouse in 3-5 business days or faster
International (all other countries): Ships from China warehouse, delivery takes 2 days to 2 weeks
*Actual shipping dates may vary. We will keep you notified of your product ship date.*
3) Do I have to pay European VAT / GST?
Yes, and the amount will depend on your country's regulations. These fees are collected by your local customs authority.
Contact Information
For any shipping inquiries, please contact us:
MAXYOURMAC
Homing Systems LLC
14161 Aldora Cir
Burtonsville, MD 20866
United States
Email: support@maxyourmac.com
Phone: (240) 580-5575