Shipping Policy
Last updated: December 2024
Shipping Regions
We ship worldwide with different delivery times based on your location:
United States
Delivery Time: 3-5 business days
Warehouse: Ships from our US warehouse when in stock
Fastest shipping available with tracking included
International Shipping
Ships from our facility in China. Delivery times vary by region:
🇪🇺 Europe
7-14 business days
🇨🇦 Canada
10-15 business days
🇦🇺 Australia/Asia
5-12 business days
🌍 Other Regions
10-20 business days
Shipping Costs
- United States: Free shipping on all orders
- International: Calculated at checkout based on destination
- Express shipping: Available for most regions (additional cost)
Order Processing
- Orders are processed within 1-2 business days
- You'll receive a confirmation email with tracking information
- Weekend and holiday orders are processed the next business day
Tracking Your Order
Once your order ships, you'll receive:
- Email notification with tracking number
- Real-time tracking through our order portal
- SMS updates for delivery (optional)
Delays and Special Circumstances
Shipping times may be extended during:
- Peak holiday seasons
- Customs processing delays
- Weather-related disruptions
- High demand periods
Questions?
For shipping questions or concerns, contact us:
Email: info@slimq.life
WhatsApp: Available through our website chat feature